Outreach & Engagement Center Operations

01/01/2025

One year, with option for four additional one year renewals

0.00%

0.00%

0.00%

No

Yes

07/31/2024 5:00 PM (PDT)

Richele Polezhako
rybarra@cityofsacramento.org

https://vendors.planetbids.com/portal/15300/bo/bo-detail/120271

Department of Community Response – Community Outreach Division.

The City of Sacramento (“City”) is seeking interested and qualified entities to submit their qualifications to partner with the City’s Department of Community Response (“DCR”), Office of Community Outreach to provide the operations of the Outreach and Engagement Center (“OEC”).
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In July 2020, Sacramento City Council directed the creation of the Department of Community Response (DCR) to establish an alternative response model for 911 calls that do not require a traditional police officer response.

Since July 2021, DCR has established an alternative response protocol via the City’s 311 system. Neighborhood Resource Coordinators (“NRCs”) respond to 311 calls for service throughout the City of Sacramento and provide resources to individuals experiencing homelessness.

Currently, the City operates the Outreach and Engagement Center (“OEC”) at 3915 Auburn Blvd. The site of the former Powerhouse Science Center, the Outreach and Engagement Center operates as an overnight Respite Center and has a capacity of up to 75 individuals, including families. The OEC also serves as the City’s primary Weather Respite Center, providing respite to an additional 50 individuals during the activation of the City’s Weather Respite Criteria. See this link for more information on the City’s Weather Respite Activation Criteria.

Security must available onsite 24/7 to maintain the safety of clients and staff. Security will not be provided by the City.

The Department of Community Response is seeking one operator of the site. Services to be provided at the OEC include providing individuals and families experiencing homelessness a safe space to stay overnight, introducing them to the Continuum of Care and assisting participants with enrollment into mainstream services and triage into appropriate shelter and housing programs in the community.

The OEC shall be operational 24/7 with an appropriate client/staff ratio. A program manager or the equivalent must be available to DCR management 24 hours per day.

Referrals are made directly into the program by only DCR staff or designated contractors. Dependent upon availability, clients will be transported to the OEC during intake hours. Pets are allowed and limited to 20% of available spaces.

Maintenance and janitorial upkeep of the campus will be the responsibility of the contractor and will be reimbursed on a monthly basis. Funding is available for one year of services, with the option to extend for four additional years.
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To be considered for an award from the City, applicants must meet all entry criteria at the time of application submittal. Submitted RFP documents must be responsive to all instructions and meet minimum eligibility requirements.
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